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Terms & Conditions

Article 1 : Purpose
The present "general conditions of use" have for object the legal framework of the use of the site and its services.

This contract is concluded between :

The manager of the website, hereafter referred to as "the Publisher",

Any individual or legal entity wishing to access the site and its services, hereinafter referred to as "the User".

The general terms and conditions of use must be accepted by any User, and his access to the site constitutes acceptance of these conditions.

Article 2 : Legal

You can find all the legal mentions of the website by clicking here.

Article 3 : Access to services

The User of the website has access to the following services:

  • Online store (hardware, SDK, SAAS, training)

  • Request for contact via form

  • Request for additional documents (white paper, datasheet) via form

Any User with access to the Internet can access the site free of charge from anywhere in the world. The costs incurred by the User to access it (internet connection, computer equipment, etc.) are not borne by the Publisher.

The following services are only available to the User if he/she is a member of the website (i.e. is identified by his/her login credentials):

  • All the services of our online store

The site and its various services may be interrupted or suspended by the Publisher, particularly during maintenance, without notice or justification.

Article 4 : User's responsibility

The User is responsible for the risks related to the use of his login and password.

The User's password must remain secret. In case of disclosure of password, the Publisher declines all responsibility.

The User assumes full responsibility for the use he makes of the information and contents present on the website.

Any use of the service by the User resulting directly or indirectly in damages must be subject to compensation to the benefit of the site.

The site allows members to publish on the site :

- To make contact

- Buy on line

- Information request

The member commits to use language that is respectful of others and of the law and accepts that such publications may be moderated or refused by the Publisher, without any obligation of justification. By publishing on the site, the User grants the Publisher the non-exclusive and free right to represent, reproduce, adapt, modify, broadcast and distribute its publication, directly or through an authorized third party.

However, the Publisher undertakes to cite the member in case of use of his publication.

Article 5 : Publisher's Responsibility

Any malfunction of the server or network can not engage the responsibility of the Publisher. Similarly, the responsibility of the site can not be held liable in cases of force majeure or the unforeseeable and insurmountable fact of a third party.

The website commits itself to implement all necessary means to guarantee the security and confidentiality of data. However, it does not bring a guarantee of total security.

The Publisher reserves the right not to guarantee the reliability of the sources, although the information disseminated on the site is deemed reliable.

Article 6 : Intellectual Property

The contents of the website (logos, texts, graphic elements, videos, etc.) are protected by copyright, under the Intellectual Property Code. The User will have to obtain the authorization of the editor of the site before any reproduction, copy or publication of these various contents.

The latter may be used by Users for private purposes; any commercial use is prohibited.

The User is entirely responsible for any content that he puts online and undertakes not to harm a third party.

The Site Publisher reserves the right to moderate or delete freely and at any time the content put online by users, without justification.

Article 7 : Personal data

The User must obligatorily provide personal information in order to register on the site. The e-mail address of the User, the name of his company, his position, his phone number can be used by the website for the communication of various information and the management of the account. You can find all the detailed information of our policy of use of personal data by clicking guarantees the respect of the user's private life, in accordance with the law n°78-17 of January 6, 1978 relating to data processing, files and liberties.

According to articles 39 and 40 of the law dated January 6, 1978, the User has a right of access, rectification, deletion and opposition of his personal data. The User exercises this right via :

- His personal space on the site;

- A contact form;

- By e-mail to ;

- By post at 66 Avenue des Champs-Élysées 75 008 Paris, IDF France.

Article 8 : Hypertext links

The domains to which lead the hypertext links present on the site do not engage the responsibility of the Editor of, who has no control over these links.

It is possible for a third party to create a link to a page of the site without the express authorization of the publisher.

Article 9 : Evolution of the general terms and conditions of use

The website reserves the right to modify the clauses of these general conditions of use at any time and without justification.

Article 10 : Duration of the contract

The duration of this contract is indefinite. The contract takes effect with regard to the User from the beginning of the use of the service.

Article 11 : Applicable law and jurisdiction

The present contract depends on the French legislation.

In case of dispute not amicably resolved between the User and the Publisher, the courts of Paris are competent to settle the dispute.



Article 1 : field of application

The present general terms and conditions of sale apply to all sales concluded through the website.

Article 2 : Orders

Automatic registration systems are considered as proof of the nature and content of the order. Kalima Systems confirms the acceptance of its order to the customer at the e-mail address that this one will have communicated. The sale will be concluded as from the validation by Kalima Systems of the payment of the order, i.e. as from the date of validation of the payment for the orders paid online by credit card. Kalima Systems reserves in any case the right to refuse or cancel any order from a customer with whom would exist a dispute concerning the payment of a previous order.

Article 3 : Availability of items

As long as our offers and their prices are visible on the site, they are valid. The availability indicated at the time of the consultation of the site by the customer remains dependent on the state of the stock at Kalima Systems and of course at the suppliers.

Only the definitive rupture of an article at our suppliers leads to the deletion of this one from our offer of sale. In the other cases, a new order under a certain delay remains possible.

When there is an unavailability on an ordered product, the customer is informed by e-mail or on the invoice of the products dispatched in the case of an order of several articles.

Deadline for delivery of the order: when the order is placed and on the acknowledgement of receipt of the order, a delivery date is communicated to the customer. It is calculated by adding the longest product availability time to the delivery time of the mode of transport selected by the customer. From the placing of the order, to the dispatch of the latter, the customer has the possibility to cancel his order.

Article 4 : Prices

The prices indicated in dollars are deemed net, excluding shipping costs. This price includes the price of the products, handling, packaging and conservation of the products. They can be modified at any time without notice, knowing that the items will be invoiced on the basis in force at the time the order is recorded. All orders are invoiced in dollars and payable in dollars. Any customs fees or local taxes remain the responsibility of the recipient.

Article 5 : Shipping costs

Shipping costs include a contribution to the costs of preparation, packaging and postage. Remember to group all your items in one order. We will not be able to group two separate orders and you will be charged for each of them.

Article 6 : Payment

By credit card or private card (Visa card, Eurocard/Mastercard) either directly on the site, in the payment form proposed during the ordering process (entry secured by SSL encryption), by entering the type of card, the number of your card without space between the numbers, the control number (located on the back of your card) and the validity date.

Article 7 : Delivery

We deliver to your home or to a relay point. The delivery time includes the time of preparation of the parcel plus the time of routing. Kalima Systems delivers worldwide. The buyer is informed by emails of the different steps of the follow-up of his order: the preparation and delivery steps.

The delivery time includes the preparation time and the delivery ensured by our carrier. The announced delivery time of 10 to 20 days is valid from the reception by the buyer of the mail of the delivery of the order. The delivery time of (announced by the carrier) does not commit Kalima Systems on a longer period.

Article 8 : Warranty, Returns, Refunds and Withdrawal

The items provided by are new and guaranteed against any defect.

Should an item be defective or non-compliant, the buyer has 15 working days, from receipt of the items, to request an exchange or refund. If the fifteen (15) day period normally expires on a Saturday, Sunday or a holiday or non-working day, it is extended until the first following working day.

The customer must return the new or unused items in their entirety and in their original packaging, intact, accompanied by all accessories, instructions and documentation (in its original cellophane packaging and with the corresponding invoice). In such a situation, the buyer must send proof of the defect(s) to (description and photos attached).

In case of exercise of the right of retraction, Kalima Systems is bound to reimburse the sums paid by the customer, free of charge, except for the return costs. Reimbursement is due within a maximum period of 14 working days from the date of reception of the returned package(s).

The return shipping costs will then remain at your expense.

In the event of a refund, we guarantee that it will be made within 14 days or less from the date of receipt of the returned package. No C.O.D. shipment will be accepted, whatever the reason.

Article 9 : Transfer of ownership and transfer of risk

The transfer of ownership of the products to the purchaser will only take place after full payment of the price by the latter, regardless of the delivery date of the said products. On the other hand, the transfer of the risks of loss and deterioration of the products will be carried out only after delivery and reception of the said products by the purchaser.

Article 10 : Applicable law

All the clauses contained in these general terms and conditions of sale, as well as all the purchase and sale operations referred to therein, will be subject to French law.

Article 11 : Acceptance of the buyer

The present general conditions of sale as well as the price lists are expressly approved and accepted by the purchaser, who declares and acknowledges having perfect knowledge of them, and renounces, therefore, to take advantage of any contradictory document and, in particular, his own general conditions of purchase, the act of purchase entailing acceptance of the present general conditions of sale. The present conditions can be modified at any time without notice by Kalima Systems. The general conditions of sale will be updated on January 22nd, 2021.

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